Departmental Assessment, BMGT Principles of Management Upward Communication Quiz
The key terms in this BMGT – Principles of Management course include Upward Communication, Team Leaders, One-Way Communication, Departmental Assessment, BMGT Principles of Management , Upward Communication Quiz
The reasons upward communication is important are included below, circle the exception:
Managers learn what is going on, gain an accurate picture of subordinates work, accomplishments, problems, plans, attitudes, and ideas.
Upper communication facilitates the flow of information from higher to lower levels in the organization’s hierarchy.
Employees gain from the opportunity to communicate upward and relieve some of their frustrations, achieve a stronger sense of participation and improve morale;
Upward communication facilitates downward communication as good listening becomes a two-way street.
Managers are bombarded with information and may neglect or miss information from below.
____________________ facilitate team effectiveness. They structure teams and define their purpose, remove obstacles so teams can accomplish their goals, and develop team members’ skills and abilities.
Top-level managers
Middle-level managers
Lower-level managers (frontline manager)
Team leaders
One-way communication is faster and easier but less accurate than two-way. One-way communication flows from the sender to the receiver with no feedback loop.
True
False
The use of rules, regulations, and authority to guide performance is referred to as _____ control.
clan
bureaucratic
concurrent
feedback
The reasons upward communication is important are included below, circle the exception:
Managers learn what is going on, gain an accurate picture of subordinates work, accomplishments, problems, plans, attitudes, and ideas.
Upper communication facilitates the flow of information from higher to lower levels in the organization’s hierarchy.
Employees gain from the opportunity to communicate upward and relieve some of their frustrations, achieve a stronger sense of participation and improve morale;
Upward communication facilitates downward communication as good listening becomes a two-way street.
Managers are bombarded with information and may neglect or miss information from below.
____________________ facilitate team effectiveness. They structure teams and define their purpose, remove obstacles so teams can accomplish their goals, and develop team members’ skills and abilities.
Top-level managers
Middle-level managers
Lower-level managers (frontline manager)
Team leaders