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Departmental Assessment - Principles of Management BMGT
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Departmental Assessment, BMGT, Principles of Management, Horizontal Communication

The key terms in this BMGT – Principles of Management course include Horizontal Communication, Downward Communication, social and emotional support, Information overload, Aggressive Entrepreneurs, Lower-level manager, Enduringly Great Companies, Continuous Change, Departmental Assessment – Principles of Management BMGT


What are the important functions for horizontal communication?

allows units to share information, coordinate work, and solve mutual problems;

helps resolve conflicts;

allows interaction among peers, provides social and emotional support

Only a and c

Only a, b, and c


Which of the following are problems that underlie a lack of downward communication?

Information overload

lack of openness between managers and employees

filtering

Only a, b, and c

Only b and c


__________________ supervise the operational activities of the organization. As aggressive entrepreneurs, they attract and develop resources, create and pursue growth opportunities, and manage continuous improvement efforts within the unit.

Top-level managers

Middle-level managers

Lower-level managers (frontline manager)

Team leaders


Which of the following is an essential characteristic of enduringly great companies?

They are solely driven by incremental improvements.

They focus on beating the competition.

They oppose experimentation.

They undergo continuous change.

They are risk averse.


What are the important functions for horizontal communication?

allows units to share information, coordinate work, and solve mutual problems;

helps resolve conflicts;

allows interaction among peers, provides social and emotional support

Only a and c

Only a, b, and c


Which of the following are problems that underlie a lack of downward communication?

Information overload

lack of openness between managers and employees

filtering

Only a, b, and c

Only b and c


__________________ supervise the operational activities of the organization. As aggressive entrepreneurs, they attract and develop resources, create and pursue growth opportunities, and manage continuous improvement efforts within the unit.

Top-level managers

Middle-level managers

Lower-level managers (frontline manager)

Team leaders