Knowledge Management, Principles of Management BMGT Quiz
The key terms in this Business Management course include Intellectual Resources, Knowledge Management, Quality, Innovation, Adam Smith, Management, Classical Management Approach, Management Functions , Systematic Management, Principles of Management BMGT Quiz
_____ is the set of practices aimed at discovering and harnessing an organization’s intellectual resources, fully utilizing the intellects of the organization’s people.
Knowledge management
Collaboration
Innovation
Service management
Communication management
_____ is the excellence of your product.
Innovation
Quality
Centralization
Customization
Innovation is the introduction of
new goods and services.
excellence of your product or service.
prevention of defects.
design of products.
budgetary decisions.
Total quality includes all of the following except
preventing defects before they occur.
achieving zero defects in manufacturing.
designing products for quality.
solving defect issues after they occur.
unattractiveness of the product.
In 1776, _____ discussed control and the principle of specialization with regard to manufacturing workers.
Douglas McGregor
Frederick Taylor
Abraham Maslow
Adam Smith
Which of the following best describes management?
the method of executing, responding, and delivering results in a fast and timely manner
the process of working with people and resources to accomplish organizational goals
the technique of keeping costs low enough so the company can realize profits and price its products at levels that are attractive to consumers
the introduction of new goods and services
the method of creating goodwill through social relationships
_________ are key management functions.
Planning, organizing, leading, and controlling
Marketing, finance, accounting, and production
Planning, operations, labor, and contracting
Hiring, training, appraising, and firing
Marketing, management, finance, and accounting
____ is a classical management approach that attempted to build into operations the specific procedures and processes that would ensure coordination of effort to achieve established goals and plans.
Scientific management
Administrative management
Systematic management
Human relations
Bureaucracy
_____ is the set of practices aimed at discovering and harnessing an organization’s intellectual resources, fully utilizing the intellects of the organization’s people.
Knowledge management
Collaboration
Innovation
Service management
Communication management