Departmental Assessment, Systems Theory, Principles of Management, BMGT Quiz
The key terms in this BMGT – Principles of Management course include Departmental Assessment, Systems Theory, Frederick Taylor, Scientific Management, Technical skills, Interpersonal and Communication Skills, Conceptual and Decision Skills, One-Way Communication, Principles of Management, BMGT Quiz
Systems Theory
organizations are successful when employees have the right tools, training, and knowledge to make products and services valued by customers.
the application of quantitative analysis to management decisions and problems.
the employee effectiveness is based on understanding the complex interplay of individual, group, and organizational processes.
organizations as open systems that depend on inputs from the external environment that need to be transformed into outputs that meet the market’s needs for goods and services.
Frederick Taylor was a major contributor to which of the following classical approaches:
Systematic Management
Bureaucracy
Administrative Management
Scientific Management
___________________ is the ability to perform a specialized task involving a particular method or process.
Technical skills
Conceptual and decision skills
Interpersonal and communication skills
Planning skills
Organizational skills
_______________________ pertains to the ability to identify and resolve problems for the benefit of the organization and its members.
Conceptual and decision skills
Interpersonal and communication skills
Organizational skills
Planning skills
Technical skills
________________________ pertains to people skills the ability to lead, motivate, and communicate effectively with others.
Planning skills
Interpersonal and communication skills
Technical skills
Organizational skills
Conceptual and decision skills
One-way communication consists of:
sender, receiver, transmission
meaning, encode, decode, interpretation
channel, noise
Only a and b
Only a, b, and c
Systems Theory
organizations are successful when employees have the right tools, training, and knowledge to make products and services valued by customers.
the application of quantitative analysis to management decisions and problems.
the employee effectiveness is based on understanding the complex interplay of individual, group, and organizational processes.
organizations as open systems that depend on inputs from the external environment that need to be transformed into outputs that meet the market’s needs for goods and services.