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Systems Theory - Departmental Assessment BMGT  Quiz
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Departmental Assessment, Systems Theory, Principles of Management, BMGT Quiz

The key terms in this BMGTPrinciples of Management course include Departmental Assessment, Systems Theory, Frederick Taylor, Scientific Management, Technical skills, Interpersonal and Communication Skills, Conceptual and Decision Skills, One-Way Communication, Principles of Management, BMGT Quiz


Systems Theory

organizations are successful when employees have the right tools, training, and knowledge to make products and services valued by customers.

the application of quantitative analysis to management decisions and problems.

the employee effectiveness is based on understanding the complex interplay of individual, group, and organizational processes.

organizations as open systems that depend on inputs from the external environment that need to be transformed into outputs that meet the market’s needs for goods and services.


Frederick Taylor was a major contributor to which of the following classical approaches:

Systematic Management

Human Relations

Bureaucracy

Administrative Management

Scientific Management


___________________ is the ability to perform a specialized task involving a particular method or process.

Technical skills

Conceptual and decision skills

Interpersonal and communication skills

Planning skills

Organizational skills


_______________________ pertains to the ability to identify and resolve problems for the benefit of the organization and its members.

Conceptual and decision skills

Interpersonal and communication skills

Organizational skills

Planning skills

Technical skills


________________________ pertains to people skills the ability to lead, motivate, and communicate effectively with others.

Planning skills

Interpersonal and communication skills

Technical skills

Organizational skills

Conceptual and decision skills


One-way communication consists of:

sender, receiver, transmission

meaning, encode, decode, interpretation

channel, noise

Only a and b

Only a, b, and c


Systems Theory

organizations are successful when employees have the right tools, training, and knowledge to make products and services valued by customers.

the application of quantitative analysis to management decisions and problems.

the employee effectiveness is based on understanding the complex interplay of individual, group, and organizational processes.

organizations as open systems that depend on inputs from the external environment that need to be transformed into outputs that meet the market’s needs for goods and services.