Sociotechnical Systems Theory, Human Relations, Principles of Management Quiz – BMGT
The key terms in this Business Management course include Abraham Maslow, Sociotechnical Systems Theory, Human Relations, Systems Theory, levels of needs, inputs into outputs, Principles of Management Quiz, BMGT
Which of the following is true of Abraham Maslow’s contribution to the field of human relations?
He emphasized the maintenance of inventories to meet consumer demand.
He was concerned with meeting the explosive growth in demand brought about by the industrial revolution.
He suggested that humans have five levels of needs.
He concluded that management decisions were unsystematic.
He advocated the application of scientific methods to analyze work.
Which of the following is true of the sociotechnical systems theory?
It emphasizes the perspective of senior managers within the organization and argues that management is a profession and can be taught.
It suggests that organizations are effective when their employees have the right tools, training, and knowledge to make products and services that are valued by customers.
It believes that bureaucratic structures can eliminate the variability that results when managers in the same organization have different skills, experiences, and goals.
It advocates the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
It attempts to build specific procedures and processes into operations to ensure coordination of effort.
Which of the following statements is true of the systems theory?
It emphasizes that an organization is one system in a series of subsystems.
It implements a piecerate system in which workers are paid additional wages when they exceed a standard level of output for each job.
It enforces a system that suggests that frontline supervisors should receive a bonus for each of their workers who completed their assigned daily tasks.
It develops a system to lower costs and increase worker productivity by showing how employees could work smarter, not harder.
It suggests that organizations are effective when they have the social system and the technical system to make products and services that are valued by customers.
_____ a theory stating that an organization is a managed system that changes inputs into outputs.
Quantitative management
Organizational behavior
Systems theory
Contingency perspective
Sociotechnical systems theory