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_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
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Frederick Taylor, Scientific Management Approach, Principles of Management Quiz, BMGT

The key terms in this Business Management course include Scientific management approach, Frederick Taylor, Hawthorne Effect, Bureaucracy, Principles of Management Quiz, BMGT


_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.

Frederick Taylor

Henry L. Gantt

Lillian M. Gilbreth

Max Weber

Henri Fayol


Bureaucracy can be defined as

a classical management approach that applied scientific methods to analyze and determine the “one best way” to complete production tasks.

a classical management approach that attempted to understand and explain how human psychological and social processes interact with the formal aspects of the work situation to influence performance.

a classical management approach that attempted to build into operations the specific procedures and processes that would ensure coordination of effort to achieve established goals and plans.

a contemporary management approach that emphasizes the application of quantitative analysis to managerial decisions and problems.

a classical management approach emphasizing a structured, formal network of relationships among specialized positions in the organization.


What does initiative as one of Henri Fayol’s 14 principles of management refer to?

encouraging employees to act on their own in support of the organization’s direction

promoting a unity of interests between employees and management

determining the relative importance of superior and subordinate roles

assigning only one supervisor to each employee

dividing work into specialized tasks and assigning responsibilities to specific individuals


The _____ approach is aimed at understanding how psychological and social processes interact with the work situation to influence performance.

scientific management

systematic management

administrative management

human relations

Bureaucracy


Which term best refers to people’s reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior?

esprit de corps

division of labor

Hawthorne effect

subordination of individual interest to the general interest

scientific management