Social Business – Information Technology Exam
The key terms of Information Technology Exam include, Social, Business, Information, Particular, Application,Compitative.
When a leading discount store’s database was breached, a lot of attention was on the company’s ____________________, who is specifically responsible for training employees about security.
chief security officer
The senior leadership position responsible for the organization’s data is called the ____________ officer.
chief data
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
The senior leadership position responsible for the organization’s internal knowledge (i.e. tacit knowledge) is called the ____________.
chief knowledge officer
_____ are the people or groups, both internal and external to the organization, for whom applications are developed.
end users
For the sale of online used textbooks with many suppliers and low cost to switch to a different supplier, is an example of:
customers having a lot of power.
What are the four generic information system strategies for dealing with competitive forces?
Low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy
Michael Porter developed the ________________ model, which emerged as a leading model for better understanding the important concept of competitive advantage.
competitive forces
Porter’s competitive forces model includes _________ forces that impact every organization.
5
Porter’s competitive force concerned about barriers to entry is/are _______________.
new market entrants
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Because important financial documents are required to be submitted via the Internet in formats such as XBRL, ______________ has been impacted by information systems.
_________________ has been impacted by information systems as things like traditional guest comment cards are transformed into online guest comment cards.
Marketing
Outsourcing to domestic U.S. firms and _____________ outsourcing are both considered ways to reduce costs by US organizations.
Offshore
Expansion to global markets requires more coordination of resources for a firm to create their goods. This has transformed the need for information systems for the field of ________________.
Operations management
Checking for quality and paying creditors would fall within which two functional areas?
Manufacturing and production, and finance and accounting
Enterprise Systems are also known as ________________.
Enterprise Resource Planning (ERP) Systems
Business ______________ are the strategized steps and activities that are coordinated within an organization.
processes
_______________________ are the functional business processes responsible for quality assurance.
manufacturing and production
_______________________ is the functional business process responsible for managing cash accounts.
finance and accounting
Technology, economy, politics, and global changes are typically classified best by which of the following?
Broad, general, external environment groups that influence an organization’s strategy
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision making process.
business intelligence
What solution would a corporation use if they had a collection of mostly older systems which they wanted to connect to one another?
Enterprise Applications
________________ focus(es) on providing decision making data available for middle managers to make sound business decisions.
Management information systems
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Creating a new system that provides charts and graphs to assist senior management make non-routine decisions is called (a):
Executive support systems.
Systems designed to help maintain and improve customer data and its relationship with customers are called __________________ systems.
customer relationship management
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
A single screen of graphs or charts of key performance indicators is known as a(n) ________________________.
digital dashbaord
_____ refers to the use of social networking to extend a business’ collaboration efforts in order to engage and connect better with their employees, suppliers, and/or their customers.
Social Business
What is social business?
Use of social networking platforms to engage employees, customers, and suppliers
An important word associated with social business is ___________ which includes customers, suppliers, employees, managers, and oversight committees.
conversations
___________________ is/are an application of social business that allows for the opportunity to share documents.
File Sharing
Virtually anyone can set up a(n) ________________, an application of social business which allows for publishing opinions and experiences about a variety of topics.
Blog
Which of the following is an interorganizational system that provides a seamless flow of information to both suppliers of raw materials as well as to customers?
supply chain management system
_____ is responsible for enterprise-wide governance and usage of information to maximize the value of the organization’s data.
Chief data officer
Many companies have social networks that gather and use information from customers and employees thus creating an important role for the _____ to coordinate the protection of all data.
chief privacy officer
When a leading discount store’s database was breached, a lot of attention was on the company’s ____________________, who is specifically responsible for training employees about security.
chief security officer
The senior leadership position responsible for the organization’s data is called the ____________ officer.
chief data
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
The senior leadership position responsible for the organization’s internal knowledge (i.e. tacit knowledge) is called the ____________.
chief knowledge officer
_____ are the people or groups, both internal and external to the organization, for whom applications are developed.
end users
For the sale of online used textbooks with many suppliers and low cost to switch to a different supplier, is an example of:
customers having a lot of power.
What are the four generic information system strategies for dealing with competitive forces?
Low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy
Michael Porter developed the ________________ model, which emerged as a leading model for better understanding the important concept of competitive advantage.
competitive forces
Porter’s competitive forces model includes _________ forces that impact every organization.
5
Porter’s competitive force concerned about barriers to entry is/are _______________.
new market entrants
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular