Primary Product – Information Technology Final Exam
The key terms of Information Technology Final Exam include, Primary, Product, Business, Information, Systems.
According to David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of _____.
strong bargaining power of buyers [Walmart is the buyer]
Walmart’s decision to build fulfillment centers illustrates which force in Porter’s Five Forces Model?
Threat of new entrants
Which of Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too high?
Substitute products and services
Which of the following is NOT an impact of the Internet on competitive forces and industry structure?
Reduces the price of products and services
Which type of activity within the value chain model is directly related to the production and distribution for a firm’s products and services?
Primary activities
Which of the following is NOT an example of a primary activity in the value chain?
Human resources management
Which of the following is NOT a way that information systems provide a competitive advantage?
Collecting and storing large amounts of data
Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry ________.
segmentation
According to Samir’s explanation to Ryan, all of the following statements about data marts are true except _____.
They are larger than data warehouses.
In this video, Samir describes the role of the business intelligence team in three primary activities that include data acquisition, data analysis, and _____.
Publishing results
Based on the information in this video, modern business intelligence reporting tools use _____ interfaces that display the results of data analysis.
Graphical Dashboard
ABB implemented a __________ system to help staff more effectively locate information about company projects and initiatives.
dynamic knowledge sharing
An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of a:
business
The four major functions of a business include manufacturing/production, sales/marketing, finance/accounting, and _________________.
human resources
Which of the following statements represents a responsibility of the sales and marketing functional area?
Identifying customers
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
The order fulfillment process involves which of the following functional areas of the business?
Sales, accounting, manufacturing, and production
Which of the following is FALSE about the needs for information by different groups in an organization?
Knowledge workers need access to financial performance information.
A secretary assisting management is considered a _________ worker.
Data
Which of the following entities is NOT a part of the firm’s environment?
Employees
____________ focus on day-to-day operations of a business including managing sales, payroll, and receipts.
Transaction processing systems
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
_______________ is an emerging area where data is organized in a meaningful way to help managers make data-driven business decisions.
Business Intelligence
Examining a map that depicts different colors based on flu outbreaks is an example of a digital ____________.
Dashboard
__________________ are designed to capture critical processes, procedures, and experience to ensure this critical content isn’t lost when someone leaves the organization.
Knowledge management systems
eBay is an example of a/n ___________ because it sells products over the Internet.
Electronic Commerce
Someone visiting a government website to purchase a fishing license is specifically an example of:
E-government
________________ commonly involves sites like Twitter and Facebook to collaborate with customers.
Social Business
Which of the following is NOT a reason that collaboration and teamwork are more important today than ever?
Growth of outsourcing
A ______________ is a social website that allows groups to meet together and share knowledge about a specific area like coins, space, or stamps.
community
Which of the following is NOT an application used in social business?
___________ commerce is a way for individuals to provide feedback and reviews about products and services.
Social
Which of the following is a file storage and synchronization service for cloud storage, file sharing, and collaborative editing?
Google Drive
A key benefit of collaboration is _______________, which focuses on deriving better and more unique ideas for products and services.
Innovation
Which capability of social software allows users to use real-time information streams, status updates, and announcements?
Feeds and Notifications
_________________ are information systems professionals who help bridge the relationships between programmers and end users to identify requirements for improved systems.
Systems Analysts
What is the advantage of having a centralized information services department, which operates as a separate department similar to other departments?
This is more likely to produce more compatible systems and more coherent long-term systems development plans.
A ________ is a senior manager who oversees the use of IT in the firm.
CIO
For the sale of online used textbooks with many suppliers and low cost to switch to a different supplier, is an example of:
Customers having a lot of power
What are the four generic information system strategies for dealing with competitive forces?
Low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy
What is the domestic exporter strategy characterized by?
Heavy centralization of corporate activities in the home country of origin
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized by?
Nearly all the value-adding activities are managed from a global perspective without reference to national borders.
Six sigma is a specific measure of _________, representing ____________________.
quality; 3.4 defects per million opportunities
Based on the information provided in this video, Porter’s Five Forces Model is useful to analyze a business and identify its _____.
strategic position within its industry
As David explains to Lauren, which of the following can force a business and its competitors to compete on price?
bargaining power of buyers
In this video dramatization, David diagrams Michael Porter’s Five Forces Model. The force at the center of this model that is affected by the other forces is the _____.
intensity of rivalry within the industry
According to David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of _____.
strong bargaining power of buyers [Walmart is the buyer]
Walmart’s decision to build fulfillment centers illustrates which force in Porter’s Five Forces Model?
Threat of new entrants
Which of Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too high?
Substitute products and services
Which of the following is NOT an impact of the Internet on competitive forces and industry structure?
Reduces the price of products and services
Which type of activity within the value chain model is directly related to the production and distribution for a firm’s products and services?
Primary activities
Which of the following is NOT an example of a primary activity in the value chain?
Human resources management
Which of the following is NOT a way that information systems provide a competitive advantage?
Collecting and storing large amounts of data
Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry ________.
segmentation