Primary Product – Information Technology Final Exam

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Primary Product – Information Technology Final Exam

The key terms of Information Technology Final Exam include, Primary, Product, Business, Information, Systems.


According to​ David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of​ _____.

strong bargaining power of buyers​ [Walmart is the​ buyer]


Walmart’s decision to build fulfillment centers illustrates which force in​ Porter’s Five Forces​ Model?

Threat of new entrants


Which of​ Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too​ high?

Substitute products and services


Which of the following is NOT an impact of the Internet on competitive forces and industry​ structure?

Reduces the price of products and services


Which type of activity within the value chain model is directly related to the production and distribution for a​ firm’s products and​ services?

Primary activities


Which of the following is NOT an example of a primary activity in the value​ chain?

Human resources management


Which of the following is NOT a way that information systems provide a competitive​ advantage?

Collecting and storing large amounts of data


​Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry​ ________.

segmentation


According to​ Samir’s explanation to​ Ryan, all of the following statements about data marts are true except​ _____.

They are larger than data warehouses.


In this​ video, Samir describes the role of the business intelligence team in three primary activities that include data​ acquisition, data​ analysis, and​ _____.

Publishing results


Based on the information in this​ video, modern business intelligence reporting tools use​ _____ interfaces that display the results of data analysis.

Graphical Dashboard


ABB implemented a​ __________ system to help staff more effectively locate information about company projects and initiatives.

dynamic knowledge sharing


An antique dealer buying items and hoping to sell them for more than he or she paid for them is the very definition of​ a:

business


The four major functions of a business include​ manufacturing/production, sales/marketing,​ finance/accounting, and​ _________________.

human resources


Which of the following statements represents a responsibility of the sales and marketing functional​ area?

Identifying customers


in this​ video, samir describes how business executives use a bi application to drill down and see​ _____ data, the detail in the data such as data on a particular store or data on a particular item.

Granular


The order fulfillment process involves which of the following functional areas of the​ business?

​Sales, accounting,​ manufacturing, and production


Which of the following is FALSE about the needs for information by different groups in an​ organization?

Knowledge workers need access to financial performance information.


A secretary assisting management is considered a​ _________ worker.

Data


Which of the following entities is NOT a part of the​ firm’s environment?

Employees


​____________ focus on​ day-to-day operations of a business including managing​ sales, payroll, and receipts.

Transaction processing systems


in this​ video, samir describes how business executives use a bi application to drill down and see​ _____ data, the detail in the data such as data on a particular store or data on a particular item.

Granular


_______________ is an emerging area where data is organized in a meaningful way to help managers make​ data-driven business decisions.

Business Intelligence


Examining a map that depicts different colors based on flu outbreaks is an example of a digital​ ____________.

Dashboard


​__________________ are designed to capture critical​ processes, procedures, and experience to ensure this critical content​ isn’t lost when someone leaves the organization.

Knowledge management systems


eBay is an example of​ a/n ___________ because it sells products over the Internet.

Electronic Commerce


Someone visiting a government website to purchase a fishing license is specifically an example​ of:

E-government


​________________ commonly involves sites like Twitter and Facebook to collaborate with customers.

Social Business


Which of the following is NOT a reason that collaboration and teamwork are more important today than​ ever?

Growth of outsourcing


A​ ______________ is a social website that allows groups to meet together and share knowledge about a specific area like​ coins, space, or stamps.

community


Which of the following is NOT an application used in social​ business?

Email


​___________ commerce is a way for individuals to provide feedback and reviews about products and services.

Social


Which of the following is a file storage and synchronization service for cloud​ storage, file​ sharing, and collaborative​ editing?

Google Drive


A key benefit of collaboration is​ _______________, which focuses on deriving better and more unique ideas for products and services.

Innovation


Which capability of social software allows users to use​ real-time information​ streams, status​ updates, and​ announcements?

Feeds and Notifications


​_________________ are information systems professionals who help bridge the relationships between programmers and end users to identify requirements for improved systems.

Systems Analysts


What is the advantage of having a centralized information services​ department, which operates as a separate department similar to other​ departments?

This is more likely to produce more compatible systems and more coherent​ long-term systems development plans.


A​ ________ is a senior manager who oversees the use of IT in the firm.

CIO


For the sale of online used textbooks with many suppliers and low cost to switch to a different​ supplier, is an example​ of:

Customers having a lot of power


What are the four generic information system strategies for dealing with competitive​ forces?

​Low-cost leadership, product​ differentiation, focus on market​ niche, and strengthening customer and supplier intimacy


What is the domestic exporter strategy characterized​ by?

Heavy centralization of corporate activities in the home country of origin


in this​ video, samir describes how business executives use a bi application to drill down and see​ _____ data, the detail in the data such as data on a particular store or data on a particular item.

Granular


Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized​ by?

Nearly all the​ value-adding activities are managed from a global perspective without reference to national borders.


Six sigma is a specific measure of​ _________, representing​ ____________________.

​quality; 3.4 defects per million opportunities


Based on the information provided in this​ video, Porter’s Five Forces Model is useful to analyze a business and identify its​ _____.

strategic position within its industry


As David explains to​ Lauren, which of the following can force a business and its competitors to compete on​ price?

bargaining power of buyers


In this video​ dramatization, David diagrams Michael​ Porter’s Five Forces Model. The force at the center of this model that is affected by the other forces is the​ _____.

intensity of rivalry within the industry


According to​ David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of​ _____.

strong bargaining power of buyers​ [Walmart is the​ buyer]


Walmart’s decision to build fulfillment centers illustrates which force in​ Porter’s Five Forces​ Model?

Threat of new entrants


Which of​ Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too​ high?

Substitute products and services


Which of the following is NOT an impact of the Internet on competitive forces and industry​ structure?

Reduces the price of products and services


Which type of activity within the value chain model is directly related to the production and distribution for a​ firm’s products and​ services?

Primary activities


Which of the following is NOT an example of a primary activity in the value​ chain?

Human resources management


Which of the following is NOT a way that information systems provide a competitive​ advantage?

Collecting and storing large amounts of data


​Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry​ ________.

segmentation


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