Internet Process System – Information Technology Quiz 7
The key terms of Information Technology Quiz include, Business, Information, Process, Software, Internet, Model, Systems, Quality, Computer.
In the Datacard Case, the company decided on a complete business process transformation. An example of a successful business process redesign described in the case included ________________.
the distribution of pricing to Datacard’s partners
____________ is a business process improvement model which is most know———-
n and used when dramatic change is needed to gain improvements in productivity and efficiency.
Business process reengineering
With E-commerce and the Internet, which of the following depicts a trend in advertising?
E-commerce and Internet advertising have grown while traditional advertising and commerce have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate computers?
Cloud computing
If you include hardware, software, networking, and necessary management consulting, this amounts to over ________ in 2015 in the United States
$1 trillion
A collection of computers on the Internet that allow for innovations such as software as a service (SaaS) is simply called (the):
Cloud
IoT stands for the:
Internet of Things
For technology, which are the three interrelated advances that make MIS so exciting now and into the future?
Big data, cloud computing, and the mobile digital platform
Which of the following most accurately describes an information system?
A set of components that gather, analyze, store, and utilize information for making better decisions for a firm
A key benefit of collaboration is _______________, which focuses on deriving better and more unique ideas for products and services.
Innovation
Which capability of social software allows users to use real-time information streams, status updates, and announcements?
Feeds and Notifications
_________________ are information systems professionals who help bridge the relationships between programmers and end users to identify requirements for improved systems.
Systems Analysts
What is the advantage of having a centralized information services department, which operates as a separate department similar to other departments?
This is more likely to produce more compatible systems and more coherent long-term systems development plans.
A ________ is a senior manager who oversees the use of IT in the firm.
CIO
For the sale of online used textbooks with many suppliers and low cost to switch to a different supplier, is an example of:
Customers having a lot of power
What are the four generic information system strategies for dealing with competitive forces?
Low-cost leadership, product differentiation, focus on market niche, and strengthening customer and supplier intimacy
What is the domestic exporter strategy characterized by?
Heavy centralization of corporate activities in the home country of origin
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized by?
Nearly all the value-adding activities are managed from a global perspective without reference to national borders.
Six sigma is a specific measure of _________, representing ____________________.
quality; 3.4 defects per million opportunities
Based on the information provided in this video, Porter’s Five Forces Model is useful to analyze a business and identify its _____.
strategic position within its industry
As David explains to Lauren, which of the following can force a business and its competitors to compete on price?
bargaining power of buyers
In this video dramatization, David diagrams Michael Porter’s Five Forces Model. The force at the center of this model that is affected by the other forces is the _____.
intensity of rivalry within the industry
According to David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of _____.
strong bargaining power of buyers [Walmart is the buyer]
Walmart’s decision to build fulfillment centers illustrates which force in Porter’s Five Forces Model?
Threat of new entrants
Which of Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too high?
Substitute products and services
Which of the following is NOT an impact of the Internet on competitive forces and industry structure?
Reduces the price of products and services
Which type of activity within the value chain model is directly related to the production and distribution for a firm’s products and services?
Primary activities
Which of the following is NOT an example of a primary activity in the value chain?
Human resources management
Which of the following is NOT a way that information systems provide a competitive advantage?
Collecting and storing large amounts of data
Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry ________.
segmentation
Which of the following is NOT part of the description of a value web?
They promote communication among units.
When a firm does something in which they are a world-class leader, that activity would be considered to be a _____________ for the company.
core competency
If Koa’s Puppy Food Corporation maintains a highly centralized operation with all corporate operations taking place in its home country, it is said to have a ___________ global strategy.
Domestic Exporter
A networked system configuration supports which of the following international business strategies?
Multinational and transnational
If Koa’s Puppy Food Corporation maintains a highly centralized operation with financial management, but decentralizes production and marketing to other countries, is said to have a ___________ global strategy.
Multinational
If Koa’s Puppy Food Corporation maintains a strategy to take advantage of local competitive advantages and avoids the notion of national boarders, it is said to have a ___________ global strategy.
Transnational
Companies often use information systems to improve quality by ______________ as a way to set standards for products and services against predefined standards.
Benchmarking
To help improve quality, Delta Airlines installed customer care systems at some of its airport gates. The goal of this information system is to improve ______________________.
customer service and the quality of the product
Automobiles have the opportunity to use computer-aided design (CAD) to create virtual models of parts and even prototype vehicles. This use of information systems to improve quality is related to ______________________.
improving design quality and precision
The acronym related to organizational improvements, TQM, stands for ____________________.
Total quality management
The popular quality management technique that specifically calls for 3.4 defects per million opportunities is called
six sigma
______________ is a term, when described from a customer perspective, that involves demanding durability, safety, ease of use, as well as service effectiveness and responsiveness.
Quality
______________ is the total time it takes a child to purchase lemonade ingredients, create the lemonade, and set up operations for a neighborhood lemonade stand.
Cycle Time
______ is the acronym related to a leading model for improving business processes to enhance competitiveness.
BPM
____________ is the final and ongoing step of the business process management model.
Continuous Measurement
Which of the following is FALSE regarding the description of business process management (BPM)?
It works on increasing process throughput and quality.
In the Datacard Case, the company decided on a complete business process transformation. An example of a successful business process redesign described in the case included ________________.
the distribution of pricing to Datacard’s partners
____________ is a business process improvement model which is most know———-
n and used when dramatic change is needed to gain improvements in productivity and efficiency.
Business process reengineering
With E-commerce and the Internet, which of the following depicts a trend in advertising?
E-commerce and Internet advertising have grown while traditional advertising and commerce have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate computers?
Cloud computing
If you include hardware, software, networking, and necessary management consulting, this amounts to over ________ in 2015 in the United States
$1 trillion
A collection of computers on the Internet that allow for innovations such as software as a service (SaaS) is simply called (the):
Cloud
IoT stands for the:
Internet of Things
For technology, which are the three interrelated advances that make MIS so exciting now and into the future?
Big data, cloud computing, and the mobile digital platform
Which of the following most accurately describes an information system?
A set of components that gather, analyze, store, and utilize information for making better decisions for a firm