Internet Process System – Information Technology Quiz 7

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Internet Process System – Information Technology Quiz 7

The key terms of Information Technology Quiz include, Business, Information, Process, Software, Internet, Model, Systems, Quality, Computer.



In the Datacard​ Case, the company decided on a complete business process transformation. An example of a successful business process redesign described in the case included​ ________________.

the distribution of pricing to​ Datacard’s partners


​____________ is a business process improvement model which is most know———-

n and used when dramatic change is needed to gain improvements in productivity and efficiency.

Business process reengineering


With​ E-commerce and the​ Internet, which of the following depicts a trend in​ advertising?

​E-commerce and Internet advertising have grown while traditional advertising and commerce have remained flat.


What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate​ computers?

Cloud computing


If you include​ hardware, software,​ networking, and necessary management​ consulting, this amounts to over​ ________ in 2015 in the United States

​$1 trillion


A collection of computers on the Internet that allow for innovations such as software as a service​ (SaaS) is simply called​ (the):

Cloud

IoT stands for​ the:

Internet of Things


For​ technology, which are the three interrelated advances that make MIS so exciting now and into the​ future?

Big​ data, cloud​ computing, and the mobile digital platform


Which of the following most accurately describes an information​ system?

A set of components that​ gather, analyze,​ store, and utilize information for making better decisions for a firm


A key benefit of collaboration is​ _______________, which focuses on deriving better and more unique ideas for products and services.

Innovation


Which capability of social software allows users to use​ real-time information​ streams, status​ updates, and​ announcements?

Feeds and Notifications


​_________________ are information systems professionals who help bridge the relationships between programmers and end users to identify requirements for improved systems.

Systems Analysts


What is the advantage of having a centralized information services​ department, which operates as a separate department similar to other​ departments?

This is more likely to produce more compatible systems and more coherent​ long-term systems development plans.


A​ ________ is a senior manager who oversees the use of IT in the firm.

CIO


For the sale of online used textbooks with many suppliers and low cost to switch to a different​ supplier, is an example​ of:

Customers having a lot of power


What are the four generic information system strategies for dealing with competitive​ forces?

​Low-cost leadership, product​ differentiation, focus on market​ niche, and strengthening customer and supplier intimacy


What is the domestic exporter strategy characterized​ by?

Heavy centralization of corporate activities in the home country of origin


in this​ video, samir describes how business executives use a bi application to drill down and see​ _____ data, the detail in the data such as data on a particular store or data on a particular item.

Granular

Transnational firms have no single national headquarters but instead have many regional headquarters and perhaps a world headquarters. What is the transnational strategy characterized​ by?

Nearly all the​ value-adding activities are managed from a global perspective without reference to national borders.


Six sigma is a specific measure of​ _________, representing​ ____________________.

​quality; 3.4 defects per million opportunities


Based on the information provided in this​ video, Porter’s Five Forces Model is useful to analyze a business and identify its​ _____.

strategic position within its industry


As David explains to​ Lauren, which of the following can force a business and its competitors to compete on​ price?

bargaining power of buyers


In this video​ dramatization, David diagrams Michael​ Porter’s Five Forces Model. The force at the center of this model that is affected by the other forces is the​ _____.

intensity of rivalry within the industry


According to​ David, Walmart negotiates with manufacturers and wholesalers to keep their profit margins low so that Walmart can offer lower prices to its customers. This is an example of​ _____.

strong bargaining power of buyers​ [Walmart is the​ buyer]


Walmart’s decision to build fulfillment centers illustrates which force in​ Porter’s Five Forces​ Model?

Threat of new entrants


Which of​ Porter’s competitive forces model would describe an organization that loses customers due to its product prices being too​ high?

Substitute products and services


Which of the following is NOT an impact of the Internet on competitive forces and industry​ structure?

Reduces the price of products and services


Which type of activity within the value chain model is directly related to the production and distribution for a​ firm’s products and​ services?

Primary activities

Which of the following is NOT an example of a primary activity in the value​ chain?

Human resources management


Which of the following is NOT a way that information systems provide a competitive​ advantage?

Collecting and storing large amounts of data


​Porter’s Five Forces Model states that the intensity of the competitive forces determines all of the following EXCEPT industry​ ________.

segmentation


Which of the following is NOT part of the description of a value​ web?

They promote communication among units.


When a firm does something in which they are a​ world-class leader, that activity would be considered to be a​ _____________ for the company.

core competency


If​ Koa’s Puppy Food Corporation maintains a highly centralized operation with all corporate operations taking place in its home​ country, it is said to have a​ ___________ global strategy.

Domestic Exporter

A networked system configuration supports which of the following international business​ strategies?

Multinational and transnational


If​ Koa’s Puppy Food Corporation maintains a highly centralized operation with financial​ management, but decentralizes production and marketing to other​ countries, is said to have a​ ___________ global strategy.

Multinational


If​ Koa’s Puppy Food Corporation maintains a strategy to take advantage of local competitive advantages and avoids the notion of national​ boarders, it is said to have a​ ___________ global strategy.

Transnational


Companies often use information systems to improve quality by​ ______________ as a way to set standards for products and services against predefined standards.

Benchmarking


To help improve​ quality, Delta Airlines installed customer care systems at some of its airport gates. The goal of this information system is to improve​ ______________________.

customer service and the quality of the product


Automobiles have the opportunity to use​ computer-aided design​ (CAD) to create virtual models of parts and even prototype vehicles. This use of information systems to improve quality is related to​ ______________________.

improving design quality and precision


The acronym related to organizational​ improvements, TQM, stands for​ ____________________.

Total quality management


The popular quality management technique that specifically calls for 3.4 defects per million opportunities is called​

six sigma


​______________ is a​ term, when described from a customer​ perspective, that involves demanding​ durability, safety, ease of​ use, as well as service effectiveness and responsiveness.

Quality

​______________ is the total time it takes a child to purchase lemonade​ ingredients, create the​ lemonade, and set up operations for a neighborhood lemonade stand.

Cycle Time


​______ is the acronym related to a leading model for improving business processes to enhance competitiveness.

BPM


​____________ is the final and ongoing step of the business process management model.

Continuous Measurement


Which of the following is FALSE regarding the description of business process management​ (BPM)?

It works on increasing process throughput and quality.


In the Datacard​ Case, the company decided on a complete business process transformation. An example of a successful business process redesign described in the case included​ ________________.

the distribution of pricing to​ Datacard’s partners


​____________ is a business process improvement model which is most know———-

n and used when dramatic change is needed to gain improvements in productivity and efficiency.

Business process reengineering


With​ E-commerce and the​ Internet, which of the following depicts a trend in​ advertising?

​E-commerce and Internet advertising have grown while traditional advertising and commerce have remained flat.


What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate​ computers?

Cloud computing


If you include​ hardware, software,​ networking, and necessary management​ consulting, this amounts to over​ ________ in 2015 in the United States

​$1 trillion


A collection of computers on the Internet that allow for innovations such as software as a service​ (SaaS) is simply called​ (the):

Cloud

IoT stands for​ the:

Internet of Things


For​ technology, which are the three interrelated advances that make MIS so exciting now and into the​ future?

Big​ data, cloud​ computing, and the mobile digital platform


Which of the following most accurately describes an information​ system?

A set of components that​ gather, analyze,​ store, and utilize information for making better decisions for a firm


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