Particular Management – Information Technology Exam
The key terms of Information Technology Exam include, Data, Business, Particular, Customer, Management.
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision making process.
business intelligence
What solution would a corporation use if they had a collection of mostly older systems which they wanted to connect to one another?
Enterprise Applications
________________ focus(es) on providing decision making data available for middle managers to make sound business decisions.
Management information systems
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Creating a new system that provides charts and graphs to assist senior management make non-routine decisions is called (a):
Executive support systems.
Systems designed to help maintain and improve customer data and its relationship with customers are called __________________ systems.
customer relationship management
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
What are the dimensions of information systems?
Organizations, People, and Information Technology
Apple’s ITunes and a traditional music store have very different business ___________ with regards to how they produce and deliver products to customers.
Models
An online store asking you to complete a customer satisfaction survey to better understand its customers after making a purchase is primarily addressing which business objective?
customer and supplier intimacy
An example of the business objective ___________ would include one online coin shop offering a free app that can detect fake coins, and all other online stores following this strategy or potentially going out of business.
Survival
_____ is output from an information system that is returned to key people who analyze it to, evaluate it, and refine inputs for the system.
Feedback
What are the steps of the problem solving process?
Problem Identification, Solution Design, Solution Evaluation and Choice, and Implementation
What are the four elements of critical thinking?
Maintaining doubt and suspending judgment, Being aware of different perspectives, Testing alternatives and letting experience guide, and Being aware of organizational and personal limitations
The Problem-Solving Model consists of __________________, solution design, solution evaluation and choice, and implementation.
problem identification
The Problem-Solving Model phase where you determine a performance discrepancy that might be caused by an outdated system is the ________ phase.
problem identification
Regarding dimensions of business problems, a lack of properly trained employees is considered a ______________ dimension.
People
Which of the following is false about information systems?
Customers and suppliers are considered important elements of the information system as they provide key data.
_________ is when a company transfers tasks of the firm to other firms that operate in low-wage countries, possibly reducing job opportunities within the U.S.
Offshoring
What are the major objectives that businesses use information systems to achieve?
Operational excellence, new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival
Because important financial documents are required to be submitted via the Internet in formats such as XBRL, ______________ has been impacted by information systems.
_________________ has been impacted by information systems as things like traditional guest comment cards are transformed into online guest comment cards.
Marketing
Outsourcing to domestic U.S. firms and _____________ outsourcing are both considered ways to reduce costs by US organizations.
Offshore
Expansion to global markets requires more coordination of resources for a firm to create their goods. This has transformed the need for information systems for the field of ________________.
Operations management
Checking for quality and paying creditors would fall within which two functional areas?
Manufacturing and production, and finance and accounting
Enterprise Systems are also known as ________________.
Enterprise Resource Planning (ERP) Systems
Business ______________ are the strategized steps and activities that are coordinated within an organization.
processes
_______________________ are the functional business processes responsible for quality assurance.
manufacturing and production
_______________________ is the functional business process responsible for managing cash accounts.
finance and accounting
Technology, economy, politics, and global changes are typically classified best by which of the following?
Broad, general, external environment groups that influence an organization’s strategy
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision making process.
business intelligence
What solution would a corporation use if they had a collection of mostly older systems which they wanted to connect to one another?
Enterprise Applications
________________ focus(es) on providing decision making data available for middle managers to make sound business decisions.
Management information systems
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
Creating a new system that provides charts and graphs to assist senior management make non-routine decisions is called (a):
Executive support systems.
Systems designed to help maintain and improve customer data and its relationship with customers are called __________________ systems.
customer relationship management
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.