Hawthorne Effect, Total Quality Management, Principles of Management Quiz – BMGT
The key terms in this Business Management course include Hawthorne Effect, Total Quality Management, Division of Labor, Culture Shock, Recruitment, Quid Pro Quo Harassment, Principles of Management Quiz, BMGT
Which term best refers to people’s reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior?
esprit de corps
division of labor
Hawthorne effect
subordination of individual interest to the general interest
scientific management
_____ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.
Mass customization
Mutual adjustment
Unity-of-command
Micromanagement
Total quality management
________ is the assignment of different tasks to different people or groups in an organization.
Locus of control
Standardization
Division of labor
Value chain
Supply chain
_____ is the disorientation and stress associated with being in a foreign environment.
Ethical lapse
Polycentrism
Culture shock
Relativism
Fundamental attribution error
Recruitment is
a tool for determining what is done on a given job and what should be done on that job.
the development of a pool of applicants for jobs in an organization.
a system of organizational activities to attract, develop, and motivate an effective and qualified workforce.
choosing from among qualified applicants to hire into an organization.
a technique that involves asking all applicants the same questions and comparing their responses.
__________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.
Social loafing
Mutual adjustment
Quid pro quo harassment
Whistleblowing
Fundamental attribution error
_____ is a tendency to judge foreign people or groups by the standards of one’s own culture or group, and to see one’s own standards as superior.
Relativism
Ethnocentrism
Nepotism
Utilitarianism
Polycentrism
Which term best refers to people’s reactions to being observed or studied resulting in superficial rather than meaningful changes in behavior?
esprit de corps
division of labor
Hawthorne effect
subordination of individual interest to the general interest
scientific management
_____ is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation.
Mass customization
Mutual adjustment
Unity-of-command
Micromanagement
Total quality management