Business Data System – Information Technology Exam
The key terms of Information Technology Exam, Business, Data, System, Particular, Change.
Among fields such as accounting, finance, marketing, and others, which has undergone the most change because of technology in the past 5 years?
Marketing
Checking for quality and paying creditors would fall within which two functional areas?
Manufacturing and production, and finance and accounting
Enterprise Systems are also known as ________________.
Enterprise Resource Planning (ERP) Systems
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision making process.
Business Intelligence
What solution would a corporation use if they had a collection of mostly older systems which they wanted to connect to one another?
Enterprise applications
_____ refers to the use of social networking to extend a business’ collaboration efforts in order to engage and connect better with their employees, suppliers, and/or their customers.
Social Business
Based on the information in this video, which of the following is the most accurate description of a business intelligence system?
an information system that processes data into information containing patterns, relationships, and trends
In this video, Samir describes how business executives use a BI application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
crackers
malicious hackers, people who break into computers for malicious purposes.
antivirus software
software that scans a computer’s hard disk, CDs, and main memory to detect viruses and, sometimes, to destroy them.
firewall
a system of hardware and/or software that protects a computer or a network from intruders.
encryption
the process of altering readable data into unreadable form to prevent unauthorized access.
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
With E-commerce and the Internet, which of the following depicts a trend in advertising?
E-commerce and Internet advertising have grown while traditional advertising and commerce have remained flat.
What is emerging as a major business area of innovation that offers a flexible collection of computers on the Internet that can perform tasks previously performed on corporate computers?
Cloud Computing
Which of the following most accurately describes an information system?
A set of components that gather, analyze, store, and utilize information for making better decisions for a firm
What are the dimensions of information systems?
Organizations, People, and Information Technology
What are the steps of the problem solving process?
Problem Identification, Solution Design, Solution Evaluation and Choice, and Implementation
As Julie explains to Trey, she needs sales data in order to plan future cookie production. Based on her explanation, data is defined as _____.
recorded facts or figures
When Julie describes calculating the average number of cookies sold in February, she is describing an example of obtaining _____ from _____.
information; data
Based on the information in this video, which of the following describes high quality data?
It is correct, current, and complete.
In this video dramatization, Julie and Trey discuss the need to document any changes they make to a cookie recipe. If they change the recipe for red velvet cookies and don’t change the list of ingredients they use for the procurement of inputs, this is an example of failure of data to be _____.
correct
As Julie explains to Trey, she needs information obtained from high quality data to help her make good decisions. Which of the following four documents would not be a good source of information for Julie?
a social media report that shows the total number of “likes” for each cookie
What primary goal does the San Francisco Giants’ “dynamic ticket pricing” help accomplish?
It allows ticket prices to fluctuate according to demand
Businesses in America will spend approximately $600 ____________ on hardware, software, and telecommunications equipment in 2015.
With new laws requiring the storage of emails and other important documents, estimates of information systems storage now exceeds 1.8:
Zettabytes
When talking about changes related to information technology, the text identifies three interrelated changes that are responsible for the bulk of innovations. These include the mobile digital platform, ________________________, and the growth of cloud computing.
the growing use of big data
___________________ is a business driver which focuses on ways to achieve better efficiencies to increase profits.
Operational Excellence
If a competitor to your business introduces an effective product or service (i.e., when Citibank first introduced the ATM), your need to follow is considered an example of the business driver:
Survival
A manager upset that he or she is not receiving forecasts, sales projections, or appropriate dashboards is expressing frustration for having a poor ______________ business driver:
Improved Decision Making
An automobile rental company interested in learning and adapting to the needs of its customers is focusing on the business driver:
Customer and Supplier Intimacy
Which is an example of a business using information systems for customer intimacy?
Mandarin Oriental Hotel’s customer-preference tracking system
In its simplest form, ___________ represents streams of raw facts with limited usefulness until organized.
Data
An information system can be defined technically as a set of interrelated components that collect (or retrieve), process, store, and distribute information to support which of the following?
Decision making and control in an organization
What is the name for the process of converting raw data into a more meaningful form?
Processing
What is the name for the field that deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?
Management Information Systems
Information systems, management information systems, information technology, information management, and computer information systems are often confused with one another. Which of these focuses primarily on hardware and software?
Information Technology
Which of the following is NOT an element of critical thinking?
Providing iterative feedback
Which of the following business problems is NOT a problem in the technology dimension?
Complexity of task
Which of the following is NOT a step in the problem-solving process?
Solution analysis
Which of the following is NOT considered to be a typical people problem?
Political Conflict
The problem solving model consists of problem identification, solution design, ________________, and implementation.
Solution evaluation and choice
in this video, samir describes how business executives use a bi application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular
If you are solving a problem using the problem solving model, the phase where you identify as many possible solutions as possible would represent the ___________ phase.
Solution Design
The final phase of the problem solving model is the ___________ phase.
Implementation
Accountants rely heavily on information systems to do all of the following EXCEPT ________.
Manage financial investments
Which of the following is FALSE about the information systems occupations through 2022?
Offshore outsourcing will decrease demand in the US for managerial IS positions
_____________ is the largest single group in the U.S. business labor force and this group dramatically benefits from information to help with the decision making process.
Management
Among fields such as accounting, finance, marketing, and others, which has undergone the most change because of technology in the past 5 years?
Marketing
Checking for quality and paying creditors would fall within which two functional areas?
Manufacturing and production, and finance and accounting
Enterprise Systems are also known as ________________.
Enterprise Resource Planning (ERP) Systems
ESS, DSS, and MIS systems all fall under the generic term of _______ systems as they help with the decision making process.
Business Intelligence
What solution would a corporation use if they had a collection of mostly older systems which they wanted to connect to one another?
Enterprise applications
_____ refers to the use of social networking to extend a business’ collaboration efforts in order to engage and connect better with their employees, suppliers, and/or their customers.
Social Business
Based on the information in this video, which of the following is the most accurate description of a business intelligence system?
an information system that processes data into information containing patterns, relationships, and trends
In this video, Samir describes how business executives use a BI application to drill down and see _____ data, the detail in the data such as data on a particular store or data on a particular item.
Granular